Privacy Policy Overview

We are committed to protecting your privacy and ensuring the security of your personal information collected through our website and services.

What We Collect

We gather only the information necessary to provide our services and respond to your enquiries.

• Personal identification details, such as name, email address, and phone number, for account creation and communication.
• Session and usage data to understand how visitors interact with our website and improve user experience.
• Preferences related to consultations, which help us tailor our services to your needs and interests.
• Documents or feedback you voluntarily submit as part of requests or communication with our team.

Use of Your Data

Your data is utilised only for relevant business purposes and communication regarding our services.

• To process consultation requests and manage your profile efficiently.
• To answer enquiries, provide requested information, and follow up on your feedback.
• To personalise your experience by understanding your preferences.
• To meet obligations under Australian laws and regulations for financial consultations.

Our Legal Basis

We collect data in accordance with Australian privacy regulations and consent requirements.

Your data is processed on the grounds of consent, contractual necessity, or lawful compliance obligations. You may withdraw consent at any time where applicable.

Information Sharing

We do not sell your data. Information may be shared only as required by law or with trusted process partners.

• Information may be shared with service providers assisting us in communication, subject to strict confidentiality contracts and regulations.
• Where legally required, we may disclose information to authorities or regulatory bodies.
• With your explicit consent, information may be shared for agreed purposes related to your request.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard your data from unauthorized access, loss, or misuse. Regular security reviews ensure our systems remain current and robust.

Your Rights

You are entitled to request access to, correction of, or deletion of your personal data.

• Request a copy of the information held about you by contacting our team.
• Ask for corrections to any inaccurate or outdated data we maintain.
• Request the deletion of your data, subject to applicable legal requirements.
• Object to or restrict the processing of your data in certain situations.

Cookies Use

Cookie files help us improve website performance by tracking usage patterns. You can manage your preferences via browser settings at any time.

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Contact Details

For privacy concerns or data requests, please use the details below to reach our team for a prompt response.

Privacy Policy Changes

Updates to this policy reflect our ongoing commitment to your privacy. Significant amendments will be communicated on our website.